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Blue Butterfly Estates is committed to protecting your privacy. This privacy policy explains how we collect and use your personal data, as well as the rights and choices available to you. Please also refer to our Cookie Policy, which explains our use of cookies and other web tracking technologies on our website.
Who is responsible for processing your personal data?
Blue Butterfly Estates NIF: Z4018170Y; business address: Carrer Major 15, 4B, 03140, Guardamar del Segura, Alicante; telephone: +34 623 490 645; email: info@bluebutterflyestates.com is responsible for processing your personal data. We therefore guarantee the security and confidential handling of your data in accordance with the provisions of the European General Data Protection Regulation (EU) 2016/679 and all other applicable regulations.
What types and categories of personal data do we process?
The categories of data we require from you are divided into:
• Identification and contact details.
• Connection and browsing data.
Within these categories, the specific types of data we may request from you—or that you may provide to us during the course of our relationship—include: Identification and contact details: First and last name, postal address, delivery address, date of birth, telephone number, and email address. You may provide us with data regarding third parties with whom you have a relationship. In such cases, we process this data on the understanding that you have informed these third parties that you would be sharing their data with us and have directed them to this privacy policy so they are aware of how we process their data. However, we will inform you of this privacy policy as soon as we are able to do so. Connection and browser data. If we use this type of data, we may have access to your device's IP address, device ID, and metadata.
For companies, we process your company name and tax identification number, the contact person's first and last name, address, and telephone number. We appreciate it if the information you provide is up-to-date and accurate. If the information you provide is false, incomplete, inaccurate, or outdated, we reserve the right to terminate the agreed services or any other contract that may have been signed.
For what purposes do we use your personal data?
At Blue Butterfly Estates, we use your data to the extent permitted under the GDPR and other applicable regulations. In all cases, your data will be processed for specific, explicit, and legitimate purposes and will never be processed in a manner incompatible with those purposes. Specifically, the following processing activities will be carried out:
• To answer your questions, requests, or inquiries.
• Managing the contractual relationship and providing consultancy services according to the client's wishes.
• Managing your telephone calls.
• Issuing receipts to the client for services rendered.
• To ensure the requested service is performed correctly, we will process the client's personal data necessary to monitor the client's progress during service delivery.
• Carrying out all necessary administrative, tax, and accounting procedures to comply with our contractual, tax, and accounting obligations.
• Compliance with our legal obligations.
• Analyzing and improving our services and communication with you.
• Monitoring and evaluating compliance with our policies and standards.
• Managing the sending of information and commercial communications via any channel, subject to your express consent.
What is the legal basis for processing your data?
The legal basis for the personal data processing we carry out is always in accordance with the provisions of Article 6 of the GDPR and Article 8 of Organic Law 3/2018. In cases where the legal basis for the primary purpose of data usage is not found among the legal bases listed above, the data subject's consent to the processing will be requested.
How long do we retain your data?
Personal data is retained for the period necessary to provide the service or until the data subject withdraws their consent. Thereafter, the information is deleted...in accordance with data protection regulations, which entails blocking the data so that it is made available only upon request by judges and courts, the Ombudsman, the Public Prosecutor's Office, or competent public authorities within the statute of limitations for potential legal proceedings. Once this period has expired, the information is completely deleted.
Who do we share your data with?
We inform you that the data you provide to us will be shared with the various product and service providers necessary to process your request. Our providers are required to use the provided data solely to fulfill the requested service. Personal data processed by Blue Butterfly Estates for the purposes described above may be shared with the following recipients, depending on the legal basis for such disclosure:
• Public authorities in cases prescribed by law.
• State security forces and agencies.
• Banks and financial institutions for the collection of payments for contractual services.
• Public registers regarding financial solvency and fraud prevention systems.
What are your rights?
Rights:
Regardless of the purpose or legal basis for processing your data, you have, in particular, the right to:
• Right of access: Anyone has the right to obtain confirmation as to whether Blue Butterfly Estates is processing personal data concerning them.
• Right to rectification: You have the right to access the personal data we hold about you and to request rectification if it is inaccurate.
• Right to erasure: when the collected data is no longer necessary for the purpose for which it was collected.
• Right to restriction of processing: You may request the restriction of the processing of your data and request that it be stored for the purpose of establishing, exercising, or defending legal claims.
• Right to data portability: You have the right to access your personal data in a structured, commonly used, and machine-readable format and to transfer it to another data controller.
• Right to withdraw consent: You have the right to withdraw any consent you have previously given us to process your personal data. Withdrawing your consent does not affect the lawfulness of our use of your personal data prior to the withdrawal.
How can you exercise your rights?
Blue Butterfly Estates is committed to respecting the confidentiality of your personal data and guaranteeing the exercise of your rights. You may exercise these rights free of charge by sending an email to info@bluebutterflyestates.com, simply stating the reason for your request and the right you wish to exercise. Please note that, in accordance with the law, you must provide a copy of your national identity document (DNI) or foreign identity document (NIE). In line with our transparency policy, you may also request forms for exercising your rights in one of the following ways: in person at our oices or via email. You are also informed that you may
exercise your rights by lodging a complaint with the competent supervisory authority if you are not satisfied with the response to your request.
Do you require a form to exercise your rights?
• We have forms available for exercising your rights; request them via email, or—if you prefer—you may use forms prepared by the Spanish Data Protection Agency or third parties.
• These forms must be signed electronically or accompanied by a photocopy of your ID card.
• If you are represented by another person, you must attach a copy of their ID or have them sign the form using their electronic signature.
Forms may be submitted in person, sent by mail, or sent via email to the address of the responsible party listed at the beginning of this text.nviados por carta o por mail en la dirección del Responsable al inicio de este texto.
